Documentation

Understand the product. Follow the steps you need.

Start with one order, then explore design schemes, rule matching, artwork review, shipping and sales analysis.

Quick start

Use a representative order to check the entire workflow and confirm the output is suitable for your production process.

Order workflow

Synchronize or import orders → edit products → configure design schemes → generate artwork → compare → review → produce → ship → handle after-sales.

Rule matching

Customization names and options vary across countries, languages, cultures and units. Explicit rules recognize equivalent business choices without changing the original order data.

Sales analysis

Filter by time, product, seller account, marketplace and customization choice. Read the trend first, then explore products, ASINs, options and SKUs.

AI connections and models

Configure the connection, complete endpoint and models used for vision and image editing. Enable treatments in the product’s image slots rather than applying them indiscriminately.

Troubleshooting

Start with one affected order. Compare its original customization choices with the current published design scheme before changing unrelated settings.

Product principles

Amazon records buyer customization. XERP connects those choices to configured product artwork and presents the result for human review.