Orders → Import orders → Download template
For Amazon TXT reports, select the original file with its tab separators and headers intact. For CSV, use the current XERP template and map the source data to its columns. Keep identifiers, postal codes and phone numbers as text so leading zeros and long values survive. Save CSV, select it from the import action and review feedback.
Keep order items separate. Do not merge all products in a multi-item order into one row.
